General Hotel Terms and Conditions
- General provisions
1.1. The General Hotel Terms and Conditions (hereinafter GTC) summarize the contractual content on the basis of which Hotel Lidó Siófok – ( 8600 Siófok, Petőfi sétány 11. ), hereafter the Service Provider) generally concludes an accommodation contract with its Guests.
1.2. Individual conditions are not part of these General Terms and Conditions, but they do not exclude the conclusion of separate, special agreements with travel agents and organizers, sometimes with different conditions suitable for the given business.
- Contracting parties
2.1. The services provided by the Service Provider are used by the Guest. If the Guest places the order for the services directly with the Service Provider, the Guest will be the Contracting Party. The Service Provider and the Guest together, if the conditions are met, become contractual parties (hereinafter: Parties).
2.2. If the order for the services is submitted to the Service Provider by a third party (hereinafter referred to as the Intermediary) on behalf of the Guest, the terms of cooperation are governed by the agreement between the Service Provider and the Intermediary. In this case, the Service Provider is not obliged to check whether the third party legally represents the Guest.
- Method and conditions of using the service
3.1. The Service Provider always sends a written offer to the Guest’s verbal or written offer request. If a specific order is not received within 48 hours of sending the offer, the Service Provider’s offer will cease to be binding.
3.2. The Agreement is created solely by the written confirmation of the Guest’s reservation in writing sent by the Service Provider, and is therefore considered a written Agreement.
3.3. A verbal reservation, agreement, amendment, or its verbal confirmation by the Service Provider does not constitute a contract.
3.4. The Agreement on the use of accommodation services is for a specific period of time.
3.5. If the Guest permanently leaves the room before the end of the specified period, the Service Provider is entitled to the full consideration for the service stipulated in the Contract. The Service Provider is entitled to resell a room vacated before the expiration date.
3.6. The prior consent of the Service Provider is required for the extension of the accommodation service initiated by the Guest. In this case, the Service Provider may stipulate the reimbursement of the fee for the already performed service.
3.7. The condition of using the accommodation service is that the Guests prove their identity in accordance with the legal regulations before occupying the room. No one can stay in the hotel without notification.
3.8. Amendments and/or additions to the Agreement require a written agreement signed by the Parties.
- Beginning and end of accommodation / check-in; check out/
4.1. The Guest has the right to occupy the rented premises from 14:00 on the agreed day.
4.2. In the event that the Guest does not appear by 6:00 p.m. on the agreed day, the Service Provider has the right to withdraw from the contract, unless a later arrival time has been stipulated.
4.3. If the Guest has paid an advance, the room(s) will remain reserved until 10:00 a.m. the next day at the latest.
4.4. The Guest must leave the room by 10:00 a.m. on the day of departure.
4.5. Depending on the occupancy of the hotel, early arrival and late departure are available for a fee. If you wish to use this service, please let our reception know the day before your arrival.
4.6. In the case of breakfast and dinner, the meals are served buffet-style if the number of dining guests exceeds the min. 15 people
4.7. If it is possible to book the rooms before 2:00 p.m., the rent for the rooms is: HUF 3,000/hour/room, for family apartments: HUF 5,000/apartment/hour. This tariff also applies in case of late departure
- Extension of accommodation
5.1. To extend the stay by the Guest, the prior consent of the Service Provider is required.
5.2. If the Guest does not vacate his room by 11:00 a.m. on the day indicated as the day of departure at check-in and the Service Provider has not previously agreed to the extension of the stay, the Service Provider is entitled to invoice the room price for an additional day and at the same time the Service Provider’s service obligation is terminated.
6.1. The current list prices of the hotel are posted on the information board in the hotel lobby. The price lists of other services are located in the respective hotel department.
6.2. The Service Provider may change its advertised prices without prior notice (for example, due to package prices or other discounts). If the Guest has booked accommodation and the Service Provider has confirmed it in writing, the Service Provider may no longer change this accommodation price. The Service Provider is current